Privacy Policy
Effective date: July 10, 2026
OnRamp Automation ("we," "us," or "our") operates the website onrampautomation.com and provides the OnRamp AI Voice Agent service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Contact information: Name, phone number, email address, and business name provided during calls handled by our AI Voice Agent or through forms on our website.
- Call data: When our AI Voice Agent answers a call on behalf of a client, we collect the caller's phone number, the content of the conversation, appointment details, and any information the caller voluntarily provides during the call.
- Appointment data: Scheduling information including dates, times, and calendar availability processed through Calendly or other calendar integrations.
- Lead tracking data: Caller details and interaction summaries logged to Google Sheets or other tracking tools on behalf of our clients.
- Payment information: Billing details processed securely through Stripe. We do not store your full credit card number on our servers.
- Website usage data: Standard analytics information such as IP address, browser type, pages visited, and referring URL.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our AI Voice Agent service
- Schedule and manage appointments on behalf of our clients
- Track and log lead information for our clients' business operations
- Process payments and manage subscriptions
- Communicate with you about your account or our services
- Improve and optimize our website and services
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- With our clients: When you call a business that uses our AI Voice Agent, your call information and appointment details are shared with that business as part of the service they have engaged us to provide.
- Service providers: We use third-party services including Calendly (scheduling), Google Sheets (data tracking), and Stripe (payment processing). These providers have their own privacy policies governing your data.
- Legal requirements: We may disclose information if required by law, regulation, or legal process.
4. Third-Party Services
Our service integrates with the following third-party platforms, each with their own privacy policies:
5. Data Retention
We retain personal information for as long as necessary to provide our services to our clients and fulfill the purposes described in this policy. Call data and lead information are retained in accordance with our clients' instructions. You may request deletion of your data by contacting us.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data processing activities
To exercise any of these rights, please contact us using the information below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective date" at the top of this page. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
OnRamp Automation
Email: bryce@onrampautomation.com
Website: onrampautomation.com