SMS Opt-In Process

How OnRamp Automation collects voluntary SMS consent from subscribers

This page documents the opt-in flow that OnRamp Automation uses to collect SMS consent from business subscribers. Consent is collected during onboarding and is entirely separate from the service agreement. Subscribing to OnRamp Automation does not require opting in to SMS messages.

Opt-In Flow Overview

  1. Business owner signs up for OnRamp Automation's AI Voice Agent service and signs the service agreement. No SMS consent is included in this step.
  2. During onboarding, the owner completes an intake form that includes an optional SMS consent checkbox (shown below). The checkbox is unchecked by default.
  3. The owner may leave the checkbox unchecked and skip SMS entirely. Their AI Voice Agent service, pricing, and features are not affected in any way.
  4. If the owner checks the box, they consent to receive operational text messages (booking alerts, lead notifications, urgent call flags) at the mobile number they provide.
  5. A confirmation SMS is sent: "You are subscribed to OnRamp Automation booking and lead alerts. Msg frequency varies with your call volume. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

Onboarding Intake Form — SMS Consent Section

Below is the exact SMS consent section as it appears on the onboarding intake form. The checkbox is unchecked by default and is clearly labeled as optional.

Onboarding Intake Form — SMS Section

SMS Alerts (Optional)

Receive text message notifications when your AI agent books an appointment, captures a lead, or flags an urgent call.

Consent to Receive Text Messages (Optional)
I agree to receive operational text messages from OnRamp Automation about bookings, leads and calls handled for my business. Message frequency varies with my call volume, typically 5-40 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Privacy Policy · SMS Terms

This checkbox is optional and unchecked by default. Leaving it unchecked does not affect your service, pricing, or features in any way.

Key compliance points: The SMS consent checkbox is unchecked by default. It is separate from the service agreement. A subscriber who leaves it unchecked still receives the full AI Voice Agent service at the same price. Consent to receive text messages is not a condition of purchasing or using any OnRamp Automation service.

Opting Out

Subscribers may opt out at any time by replying STOP to any message. Opting out does not cancel or affect their OnRamp Automation subscription. They may resume messages by replying START or contacting bryce@onrampautomation.com.

Related Pages

Privacy Policy (see Section 9: Text Messaging and Mobile Information)
SMS Terms of Service
SMS Notification Consent Form (PDF)